A:Welcome! Please let us know your country/market firstly, we’ll check and discuss about this. If you require any other cooperation method, please contact us freely.
A:According to KINKONG’s customer feedback and analysis, the most common problems customers face are: 1.Quantity or product type received did not match with quantity or type ordered. 2.Customer's production process resulted in connector defects. 3.Customer placed the wrong order or products. In order to minimize the risks of the above 3 situations occurring, please review the drawings with specification carefully, and reconfirm the buying samples before placing order. Please be advised that the aforementioned situations, 2 and 3 are beyond control of KINKONG; therefore, KINKONG will not be responsible for the replacement or refund of the orders resulting from these two situations.
A:Yes, we guarantee our quality for one year.
A:We currently have 5 dedicated QC and 1 QC manager on board at all times. Every single of them is subject to rigorous quality control focuses training.
A:Yes, for any old customers, once the Accumulated Order value reach to a certain amount, you have right to apply VIP discount from us. We’ll check for you. Of course, the more you purchase, the better discount you’ll get!
A:We accept TT (wire transfer), Western Union, Paypal. Sure, you can pay in RMB.